{"id":9618,"date":"2023-09-14T11:21:33","date_gmt":"2023-09-14T11:21:33","guid":{"rendered":"https:\/\/www.kenyabankers.coop\/?page_id=9618"},"modified":"2023-09-14T11:45:20","modified_gmt":"2023-09-14T11:45:20","slug":"feedback","status":"publish","type":"page","link":"https:\/\/www.kenyabankers.coop\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9618\" class=\"elementor elementor-9618\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"cafe-sticky-row-container\" >\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e0ee2c elementor-section-full_width elementor-section-content-middle elementor-hidden-tablet elementor-hidden-phone cafe-row-sticky desktop-sticky elementor-section-height-default elementor-section-height-default\" data-id=\"8e0ee2c\" data-element_type=\"section\" data-settings=\"{&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7c7ee22\" data-id=\"7c7ee22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d686524 logo_sticky_yes elementor-widget elementor-widget-jws_logo\" data-id=\"d686524\" data-element_type=\"widget\" data-widget_type=\"jws_logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      \r\n\t\t<div class=\"elementor-logo has_logo_sticky\">\r\n\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.kenyabankers.coop\/\">\r\n\t\t\t                        <span class=\"logo-inner\">\r\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"142\" src=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?fit=500%2C142&amp;ssl=1\" class=\"logo-image attachment-full\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?resize=300%2C85&amp;ssl=1 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>            <\/span>\r\n                                    <span class=\"logo-sticky\">\r\n                 <img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"142\" src=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?fit=500%2C142&amp;ssl=1\" class=\"logo-image attachment-full\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?resize=300%2C85&amp;ssl=1 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>            <\/span>\r\n            \t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2fe2a50\" data-id=\"2fe2a50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca0cca6 elementor-before-menu-skin-line elementor-jws-menu-align-left elementor-jws-menu-change-background-yes elementor_jws_menu_layout_menu_horizontal elementor-jws-menu-skin-skin1 elementor-widget elementor-widget-jws_menu_nav\" data-id=\"ca0cca6\" data-element_type=\"widget\" data-widget_type=\"jws_menu_nav.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t             <div class=\"jws_main_menu sub_skin_none\">    \r\n                    <div class=\"jws_main_menu_inner\">\r\n                                <ul id=\"menu-1-ca0cca6\" class=\"nav\"><li id=\"menu-item-8027\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8027 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/save\/\"><span>Save<\/span><\/a><style type=\"text\/css\">.menu-item-8027 > .sub-menu-dropdown {width: 1000px !important; }<\/style><\/li>\n<li id=\"menu-item-8030\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8030 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/borrow\/\"><span>Borrow<\/span><\/a><style type=\"text\/css\">.menu-item-8030 > .sub-menu-dropdown {width: 1400px !important; }<\/style><\/li>\n<li id=\"menu-item-8034\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8034 menu-item-design-standard\"><a href=\"#\"><span>Learn<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8035\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8035 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/who-we-are\/\"><span>Who we are<\/span><\/a><\/li>\n\t<li id=\"menu-item-8036\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8036 menu-item-design-standard\"><a href=\"#\"><span>Sustainability Programs<\/span><\/a><\/li>\n\t<li id=\"menu-item-8037\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8037 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/share-capital\/\"><span>Share Capital<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8066\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8066 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/downloads\/\"><span>Downloads<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-9218\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9218 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/loans-downloads\/\"><span>Loans<\/span><\/a><\/li>\n\t<li id=\"menu-item-9219\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9219 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/savings-downloads\/\"><span>Savings<\/span><\/a><\/li>\n\t<li id=\"menu-item-9221\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9221 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/direct-debits-downloads\/\"><span>Direct Debits<\/span><\/a><\/li>\n\t<li id=\"menu-item-9222\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9222 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/standing-orders-downloads\/\"><span>Standing Orders<\/span><\/a><\/li>\n\t<li id=\"menu-item-9220\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9220 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/general-downloads\/\"><span>General<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8038\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8038 menu-item-design-standard\"><a href=\"#\"><span>Media<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8039\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8039 menu-item-design-standard\"><a href=\"#\"><span>Blogs<\/span><\/a><\/li>\n\t<li id=\"menu-item-9574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9574 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/careers\/\"><span>Careers<\/span><\/a><\/li>\n\t<li id=\"menu-item-8992\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8992 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/publications\/\"><span>Publications<\/span><\/a><\/li>\n\t<li id=\"menu-item-9608\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9608 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/downloads-member-education\/\"><span>Downloads-Member Education<\/span><\/a><\/li>\n\t<li id=\"menu-item-8067\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8067 menu-item-design-standard\"><a href=\"#\"><span>Stories<\/span><\/a><\/li>\n\t<li id=\"menu-item-9213\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9213 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/tenders\/\"><span>Tenders<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8040\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8040 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/shaba-village\/#\/shaba-village-aerial-view1\"><span>Deals<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8896\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8896 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/shaba-village\/#\/shaba-village-aerial-view1\"><span>Shaba Village<\/span><\/a><\/li>\n\t<li id=\"menu-item-8897\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8897 menu-item-design-standard\"><a href=\"#\"><span>Partnerships<\/span><\/a><\/li>\n\t<li id=\"menu-item-8898\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8898 menu-item-design-standard\"><a href=\"#\"><span>Plots for sale<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8068\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8068 menu-item-design-standard\"><a href=\"#\"><span>Business<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-10409\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-10409 menu-item-design-standard\"><a href=\"#\"><span>Boresha Biashara Savings Account<\/span><\/a><\/li>\n\t<li id=\"menu-item-8109\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8109 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/diaspora-saving-acount\/\"><span>Diaspora Savings Account<\/span><\/a><\/li>\n\t<li id=\"menu-item-8504\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8504 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/jiinue-saving-account\/\"><span>Jiinue Savings Account<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>                    <\/div> \r\n             <\/div>  \r\n         \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-61b76f0\" data-id=\"61b76f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee81048 elementor-widget__width-auto elementor-widget elementor-widget-jws_search\" data-id=\"ee81048\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;left&quot;}\" data-widget_type=\"jws_search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t            <div class=\"jws_search has_popup\">\r\n                                <button>\r\n                    <span class=\"open\"><i class=\"icon-search32\" aria-hidden=\"true\"><\/i><\/span>\r\n                    <span class=\"remove\"><i class=\"icon-cross\" aria-hidden=\"true\"><\/i><\/span>\r\n                <\/button>\r\n                                <div class=\"form_content\">\r\n                    <form role=\"search\" method=\"get\" class=\"search-form\" action=\"https:\/\/www.kenyabankers.coop\/\">\r\n                    \t<input type=\"search\" class=\"search-field\" placeholder=\"Search\" value=\"\" name=\"s\" \/>\r\n                    \t<button type=\"submit\" class=\"search-submit\"><i class=\"icon-search32\" aria-hidden=\"true\"><\/i><\/button>\r\n                    <\/form>\r\n                <\/div>\r\n            <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-d8aec2a\" data-id=\"d8aec2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58ddded elementor-widget__width-auto elementor-widget elementor-widget-bloompixel-gradient-button\" data-id=\"58ddded\" data-element_type=\"widget\" data-widget_type=\"bloompixel-gradient-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper jws-button\">\r\n\t\t\t<a href=\"https:\/\/bit.ly\/3aKR9wX\" class=\"elementor-button-link elementor-button classic elementor-size-sm\" role=\"button\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-\">\r\n\t\t\t\t  \r\n\t\t\t<\/span>\r\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Our App<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<\/div>\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a7c82c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a7c82c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9577cd1\" data-id=\"9577cd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f1e4da elementor-widget elementor-widget-text-editor\" data-id=\"6f1e4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0Complaint or Complement<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-111677d elementor-widget elementor-widget-heading\" data-id=\"111677d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"> Complaint or Compliment<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a21b41b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a21b41b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b25db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b25db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcbd89b\" data-id=\"fcbd89b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c388de elementor-widget elementor-widget-heading\" data-id=\"6c388de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Do you have any feedback on our services, kindly fill the form below.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8478547 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8478547\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a6cf4a\" data-id=\"7a6cf4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ddaadf elementor-widget elementor-widget-wpforms\" data-id=\"9ddaadf\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-9621\"><form id=\"wpforms-form-9621\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"9621\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/wp-json\/wp\/v2\/pages\/9618\" data-token=\"45e48e83d8fd9ab7bc32150e25981179\" data-token-time=\"1732182257\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-9621-field_1-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-9621-field_1\">Name<\/label><input type=\"text\" id=\"wpforms-9621-field_1\" class=\"wpforms-field-large\" name=\"wpforms[fields][1]\" ><\/div><div id=\"wpforms-9621-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-9621-field_2\">Email<\/label><input type=\"email\" id=\"wpforms-9621-field_2\" class=\"wpforms-field-large\" name=\"wpforms[fields][2]\" spellcheck=\"false\" ><\/div><div id=\"wpforms-9621-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-9621-field_3\"> Complaint or Compliment<\/label><textarea id=\"wpforms-9621-field_3\" class=\"wpforms-field-large\" name=\"wpforms[fields][3]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" 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