{"id":9618,"date":"2023-09-14T11:21:33","date_gmt":"2023-09-14T11:21:33","guid":{"rendered":"https:\/\/www.kenyabankers.coop\/?page_id=9618"},"modified":"2023-09-14T11:45:20","modified_gmt":"2023-09-14T11:45:20","slug":"feedback","status":"publish","type":"page","link":"https:\/\/www.kenyabankers.coop\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9618\" class=\"elementor elementor-9618\">\n\t\t\t\t<div class=\"cafe-sticky-row-container\" >\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e0ee2c elementor-section-full_width elementor-section-content-middle elementor-hidden-tablet elementor-hidden-phone cafe-row-sticky desktop-sticky elementor-section-height-default elementor-section-height-default\" data-id=\"8e0ee2c\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7c7ee22\" data-id=\"7c7ee22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d686524 logo_sticky_yes elementor-widget elementor-widget-jws_logo\" data-id=\"d686524\" data-element_type=\"widget\" data-widget_type=\"jws_logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      \r\n\t\t<div class=\"elementor-logo has_logo_sticky\">\r\n\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.kenyabankers.coop\/\">\r\n\t\t\t                        <span class=\"logo-inner\">\r\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"142\" src=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?fit=500%2C142&amp;ssl=1\" class=\"logo-image attachment-full\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?resize=300%2C85&amp;ssl=1 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>            <\/span>\r\n                                    <span class=\"logo-sticky\">\r\n                 <img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"142\" src=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?fit=500%2C142&amp;ssl=1\" class=\"logo-image attachment-full\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.kenyabankers.coop\/wp-content\/uploads\/2022\/06\/new-KBS-Logo.png?resize=300%2C85&amp;ssl=1 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>            <\/span>\r\n            \t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2fe2a50\" data-id=\"2fe2a50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca0cca6 elementor-before-menu-skin-line elementor-jws-menu-align-left elementor-jws-menu-change-background-yes elementor_jws_menu_layout_menu_horizontal elementor-jws-menu-skin-skin1 elementor-widget elementor-widget-jws_menu_nav\" data-id=\"ca0cca6\" data-element_type=\"widget\" data-widget_type=\"jws_menu_nav.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t             <div class=\"jws_main_menu sub_skin_none\">    \r\n                    <div class=\"jws_main_menu_inner\">\r\n                                <ul id=\"menu-1-ca0cca6\" class=\"nav\"><li id=\"menu-item-8027\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8027 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/save\/\"><span>Save<\/span><\/a><style type=\"text\/css\">.menu-item-8027 > .sub-menu-dropdown {width: 1000px !important; }<\/style><\/li>\n<li id=\"menu-item-8030\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8030 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/borrow\/\"><span>Borrow<\/span><\/a><style type=\"text\/css\">.menu-item-8030 > .sub-menu-dropdown {width: 1400px !important; }<\/style><\/li>\n<li id=\"menu-item-8034\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8034 menu-item-design-standard\"><a href=\"#\"><span>Learn<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8035\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8035 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/who-we-are\/\"><span>Who we are<\/span><\/a><\/li>\n\t<li id=\"menu-item-8036\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8036 menu-item-design-standard\"><a href=\"#\"><span>Sustainability Programs<\/span><\/a><\/li>\n\t<li id=\"menu-item-8037\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8037 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/share-capital\/\"><span>Share Capital<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8066\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8066 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/downloads\/\"><span>Downloads<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-9218\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9218 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/loans-downloads\/\"><span>Loans<\/span><\/a><\/li>\n\t<li id=\"menu-item-9219\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9219 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/savings-downloads\/\"><span>Savings<\/span><\/a><\/li>\n\t<li id=\"menu-item-9221\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9221 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/direct-debits-downloads\/\"><span>Direct Debits<\/span><\/a><\/li>\n\t<li id=\"menu-item-9222\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9222 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/standing-orders-downloads\/\"><span>Standing Orders<\/span><\/a><\/li>\n\t<li id=\"menu-item-9220\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9220 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/general-downloads\/\"><span>General<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8038\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8038 menu-item-design-standard\"><a href=\"#\"><span>Media<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8039\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8039 menu-item-design-standard\"><a href=\"#\"><span>Blogs<\/span><\/a><\/li>\n\t<li id=\"menu-item-9574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9574 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/careers\/\"><span>Careers<\/span><\/a><\/li>\n\t<li id=\"menu-item-8992\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8992 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/publications\/\"><span>Publications<\/span><\/a><\/li>\n\t<li id=\"menu-item-9608\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9608 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/downloads-member-education\/\"><span>Downloads-Member Education<\/span><\/a><\/li>\n\t<li id=\"menu-item-8067\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8067 menu-item-design-standard\"><a href=\"#\"><span>Stories<\/span><\/a><\/li>\n\t<li id=\"menu-item-9213\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9213 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/tenders\/\"><span>Tenders<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8040\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8040 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/shaba-village\/#\/shaba-village-aerial-view1\"><span>Deals<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-8896\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8896 menu-item-design-standard\"><a href=\"https:\/\/www.kenyabankers.coop\/shaba-village\/#\/shaba-village-aerial-view1\"><span>Shaba Village<\/span><\/a><\/li>\n\t<li id=\"menu-item-8897\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8897 menu-item-design-standard\"><a href=\"#\"><span>Partnerships<\/span><\/a><\/li>\n\t<li id=\"menu-item-8898\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8898 menu-item-design-standard\"><a href=\"#\"><span>Plots for sale<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8068\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8068 menu-item-design-standard\"><a href=\"#\"><span>Business<\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-10409\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-10409 menu-item-design-standard\"><a href=\"#\"><span>Boresha Biashara Savings Account<\/span><\/a><\/li>\n\t<li id=\"menu-item-8109\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8109 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/diaspora-saving-acount\/\"><span>Diaspora Savings Account<\/span><\/a><\/li>\n\t<li id=\"menu-item-8504\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8504 menu-item-design-standard\"><a href=\"https:\/\/kenyabankers.coop\/jiinue-saving-account\/\"><span>Jiinue Savings Account<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>                    <\/div> \r\n             <\/div>  \r\n         \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-61b76f0\" data-id=\"61b76f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee81048 elementor-widget__width-auto elementor-widget elementor-widget-jws_search\" data-id=\"ee81048\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;left&quot;}\" data-widget_type=\"jws_search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t            <div class=\"jws_search has_popup\">\r\n                                <button>\r\n                    <span class=\"open\"><i class=\"icon-search32\" aria-hidden=\"true\"><\/i><\/span>\r\n                    <span class=\"remove\"><i class=\"icon-cross\" aria-hidden=\"true\"><\/i><\/span>\r\n                <\/button>\r\n                                <div class=\"form_content\">\r\n                    <form role=\"search\" method=\"get\" class=\"search-form\" action=\"https:\/\/www.kenyabankers.coop\/\">\r\n                    \t<input type=\"search\" class=\"search-field\" placeholder=\"Search\" value=\"\" name=\"s\" \/>\r\n                    \t<button type=\"submit\" class=\"search-submit\"><i class=\"icon-search32\" aria-hidden=\"true\"><\/i><\/button>\r\n                    <\/form>\r\n                <\/div>\r\n            <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-d8aec2a\" data-id=\"d8aec2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58ddded elementor-widget__width-auto elementor-widget elementor-widget-bloompixel-gradient-button\" data-id=\"58ddded\" data-element_type=\"widget\" data-widget_type=\"bloompixel-gradient-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper jws-button\">\r\n\t\t\t<a href=\"https:\/\/bit.ly\/3aKR9wX\" class=\"elementor-button-link elementor-button classic elementor-size-sm\" role=\"button\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-\">\r\n\t\t\t\t  \r\n\t\t\t<\/span>\r\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Our App<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<\/div>\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a7c82c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a7c82c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9577cd1\" data-id=\"9577cd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f1e4da elementor-widget elementor-widget-text-editor\" data-id=\"6f1e4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0Complaint or Complement<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-111677d elementor-widget elementor-widget-heading\" data-id=\"111677d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"> Complaint or Compliment<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a21b41b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a21b41b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b25db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b25db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcbd89b\" data-id=\"fcbd89b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c388de elementor-widget elementor-widget-heading\" data-id=\"6c388de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Do you have any feedback on our services, kindly fill the form below.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8478547 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8478547\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a6cf4a\" data-id=\"7a6cf4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ddaadf elementor-widget elementor-widget-wpforms\" data-id=\"9ddaadf\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-9621\"><form id=\"wpforms-form-9621\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"9621\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/wp-json\/wp\/v2\/pages\/9618\" data-token=\"522eefcb704ecf04995e5716db10aa06\" data-token-time=\"1730953983\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-9621-field_1-container\" class=\"wpforms-field 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name=\"wpforms[id]\" value=\"9621\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.kenyabankers.coop\/wp-json\/wp\/v2\/pages\/9618\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-9621\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/www.kenyabankers.coop\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Save Borrow Learn Who we are Sustainability Programs Share Capital Downloads Loans Savings Direct Debit Standing Orders General Circulars Media Blogs Careers Publications Downloads-Member Education Stories Tenders Deals Shaba Village Partnerships Plots for sale Business Boresha Biashara Savings Account Diaspora Savings Account Jiinue Savings Account Get Our App \u00a0Complaint or Complement Complaint or Compliment Do 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