How to use Online Banking – Kenya Bankers Sacco

When it comes to monitoring your bank accounts, online banking is a great option. Since many new online-only banks are popping up, understanding how to access your accounts online is an important tool. Setting up your online account, locating and using helpful and important features, and staying secure while banking online are all important parts of using online banking.

Step-by-step instructions to Bank Online

  • In order to use online banking, you’ll need a bank account to access and manage online. Go to a local branch of your preferred bank and open a checking or savings account to get started. To open an account with an online-only bank, simply go to their website and follow the instructions for opening an account.
  • Once you have an account with a bank, you will be able to go to their website and enable online access to your accounts. You will need some kind of identification that is associated with your account. Call or visit the bank and ask a banker for help if you have trouble setting up your online account. Most banks will have a toll-free 800-number available for customer service that you can call if you need help.
  • Follow the online portal’s requirements for the username and password. For extra safety, include special characters, numbers, and upper and lowercase letters in your password. If you fear you’ll have trouble remembering it, write it down and keep it in a secure place. Select a username you don’t already use for another account. If you’re using your name, consider adding numbers to make it more unique.
  • As part of the sign-up process, you will likely be asked for your contact information. Match this to the information your bank already has on file. You will be able to use this online portal to change your contact and billing information in the future.
  • It’s important to understand the way your specific banking system is set up and where important pages can be located. Simply taking some time to explore the interface is the key to learning the ins and outs of your online banking portal.

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A banker or customer service agent from your bank would likely be available to help show you around the website. Give your bank a call or visit a branch for help if you feel you need it.  Many banks offer a free bill pay service through your online banking portal where you can pay utilities, rent, and other monthly charges. You might also have the option to schedule these payments ahead of time and not even have to worry about them each month.

At Kenya Bankers Sacco, we were registered on 14th February 1975 as a Savings & Credit Co-operative Society to initially serve employees in the banking industry. The Sacco Head office is located at Kenya Bankers Sacco Center along 3rd Ngong Avenue, off Ngong Road -Nairobi.  Get in touch with us on +2540205146500, email us on help@kenyabankers.coop or visit our website for more details.